Jubali Terms & Conditions

Introduction & Eligibility

Jubali is a trusted online gaming and betting platform delivering a safe and enjoyable experience to players in Bangladesh and beyond. These Terms & Conditions ("Terms") constitute a legally binding agreement between you and Jubali. By using our website or mobile app, creating an account, or accessing any of our services, you are deemed to have accepted these Terms.

We reserve the right to modify, amend, or update these Terms & Conditions at any time. Your continued use of the site following any changes will be taken as your acceptance of the revised terms. We recommend checking this page regularly.

Account Registration & Eligibility

To open an account with Jubali, you must meet the following requirements:

• You must be at least 18 years of age.
• You must not be a resident of any country or region where online gaming is strictly prohibited.
• Only one account is permitted per person. Creating multiple accounts may result in all accounts and associated winnings being forfeited.
• All information provided at the time of registration must be accurate and truthful.
• Jubali may request valid proof of identity at any time for account verification purposes.
• Always keep your login credentials confidential and do not share them with anyone.

Bonus & Promotions Policy

Jubali offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, free spins, and cashback offers. The following terms and conditions apply to all such offers:

• Wagering Requirements: Each bonus comes with specific wagering requirements that must be met before any withdrawal can be made.
• Bonus Validity: Every bonus has a set expiry date. Any unused bonus will be automatically forfeited once that date has passed.
• One bonus at a time: Multiple bonuses cannot be used at the same time.
• Bonus abuse: Using bonuses in an attempt to circumvent the system will result in account closure.
• Jubali reserves the right to modify, suspend, or cancel any bonus offer at any time.

Deposits, Withdrawals & Payment Policy

All financial transactions on Jubali are processed through secure encryption technology. The payment process under our Terms & Conditions is as follows:

• The minimum deposit amount may vary depending on the payment method.
• Full account verification (KYC) is required before any withdrawal can be processed.
• Withdrawal processing times are between 24–72 hours.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• To prevent money laundering, Jubali reserves the right to investigate any suspicious transactions.
• Transactions may be suspended immediately if fraud or foul play is suspected.

Gaming & Betting Rules

The Jubali platform offers Sports Betting, Live Casino, slots, lottery, and much more. While each game has its own specific rules, the following general terms and conditions apply to all:

• If a game is interrupted due to a technical error, the result of that round will be considered void.
• In the event of any dispute regarding results, Jubali's decision shall be final.
• Using bots or any automated software to play is strictly prohibited.
• Any proven instance of cheating or collusion with other players will result in immediate account closure.
• For Sports Betting, bet outcomes are determined after the official results are published.

Prohibited Activities

The following activities are strictly prohibited on the Jubali platform and constitute a direct violation of our Terms & Conditions:

• Operating multiple accounts or using another person's account.
• Use of stolen or unauthorized payment methods.
• Deliberately exploiting system vulnerabilities or bugs.
• Threatening, harassing, or engaging in abusive behavior toward other users.
• Money laundering or engaging in any illegal financial activity.
• Using or reproducing Jubali's intellectual property without authorization.

Privacy & Data Protection

Your personal information is of the utmost importance to us. Jubali, through its Privacy Policy to collect, store, and use your information. The key points are:

• Your personal information is never sold to third parties.
• Your information is used solely for service delivery, security, and legal compliance purposes.
• Cookies are used to enhance your browsing experience.
• Even after your account is closed, certain data may be retained for a specified period to meet legal obligations.

Responsible Gaming

Responsible gaming is always Jubali's top priority. We believe entertainment should remain within healthy boundaries. A core part of our Terms & Conditions is ensuring the protection of every player.

• You can set your own daily, weekly, or monthly deposit limits at any time.
• Accounts may be temporarily suspended or self-excluded for a specified period if needed.
• We provide guidance and referrals to professional resources for those seeking help with gambling addiction.
• We have strict verification measures in place to prevent minors from accessing the platform.

Limitations & Disclaimers

Jubali's services are provided on an "as is" basis. While we strive for uninterrupted service, temporary downtime may occur due to technical issues or scheduled maintenance. Jubali shall not be held liable for any losses arising from such circumstances. In addition:

• Jubali is not liable for any losses resulting from internet connectivity issues.
• Jubali is not directly liable for issues arising from third-party game providers.
• Users bear their own responsibility in accordance with applicable laws.

Dispute Resolution & Governing Law

If you have a dispute or complaint, please contact our customer support team in the first instance. Jubali will make every effort to resolve the matter within 7 business days. If a resolution cannot be reached, the issue may be escalated through Jubali's licensing authority.

These Terms & Conditions are governed by the laws applicable to Jubali's licensing jurisdiction. Both parties agree to submit to the authority of the courts within that jurisdiction for any legal proceedings.