Privacy & Security

Jubali Privacy Policy

Your personal data is invaluable to us. At Jubali, every piece of your information is stored and protected in strict accordance with our privacy policy.

Last updated: June 2026
Language: English
Reading time: 6–8 minutes

1 Introduction & Scope

Jubali ("we", "us", or "the platform") places the highest importance on the privacy of its users. This Privacy Policy ("Policy") explains what information we collect, why we collect it, and how we keep it secure when you use the jubali.ws website or the Jubali mobile app.

By using our platform, you agree to this Privacy Policy. We may update it at any time, so we recommend checking this page periodically. Continued use of Jubali after any changes constitutes your acceptance of the updated Privacy Policy.

Our commitment: Jubali never sells your personal data to third parties. Protecting your privacy is a fundamental responsibility we take seriously.

2 What information we collect

Under Jubali's Privacy Policy, we collect information in two main ways: directly from you, and automatically from your device.

A) Information you provide directly:

  • Full Name, Date of Birth & Gender
  • Email Address & Mobile Number
  • Residential Address & Country
  • Government-issued ID for identity verification (NID, passport, etc.)
  • Payment details (bank account number, mobile banking information)
  • Messages and communication history provided to customer support

B) Information collected automatically:

  • IP address and device type
  • Browser type and operating system
  • Time spent on site, pages visited, and click history
  • Gaming Activity & Betting History
  • Cookies & Local Storage Data
Data Type Methods of Collection Mandatory?
Name & Identity Registration Form Yes
Contact Information Registration Form Yes
Identity documents KYC Verification Yes
Payment Information Transaction Time Yes
Browsing data Cookies / Automatic Optional
Gaming History System Logs Yes

3 Why We Use Your Information

Under Jubali's privacy policy, all collected information is used solely for specific, clearly defined purposes. The reasons are outlined in detail below:

  1. Account management: To create, verify, and maintain your account.
  2. Service delivery: To ensure uninterrupted gaming, betting, and payment services.
  3. Security Assurance: To prevent fraud, money laundering, and unauthorised access.
  4. Customer Support: To address your questions, complaints, and requests.
  5. Personalised experience: To offer bonuses and promotions tailored to your preferences.
  6. Legal obligations: To meet regulatory compliance requirements.
  7. Platform improvement: To improve site functionality and enhance the user experience.
Your data is never sold to advertisers or used for unrelated purposes.

4 Cookies and tracking technologies

Jubali uses cookies to enhance your experience on our platform. Cookies are small data files stored in your browser. In accordance with our Privacy Policy, we use the following types of cookies:

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: Helps measure site performance and identify errors.
  • Functionality cookies: Used to remember your language, theme, and preferences.
  • Analytics Cookies: Helps analyse user behaviour to improve the quality of our services.

You can delete or disable cookies at any time through your browser settings. Please note, however, that disabling certain essential cookies may affect your ability to use some features of the site.

5 Sharing Data with Third Parties

Jubali never sells your personal data. However, in accordance with our privacy policy, there are limited circumstances under which information may be shared with specific third parties:

  • Payment Processors: Trusted payment gateways may receive relevant information to process your transactions.
  • Game providers: Limited data may be shared as necessary to facilitate third-party game operations.
  • Regulatory Authorities: Data may be disclosed to licensing and regulatory authorities to fulfil legal obligations.
  • Law Enforcement Agencies: Information may be disclosed pursuant to a court order or valid legal process.
  • Technology Partners: Cloud and security service providers used to operate the platform.
All third-party providers are bound by the terms of our Privacy Policy and are not permitted to use your data for their own purposes.

6 Data Protection & Security Measures

Jubali applies industry-leading security measures to safeguard your privacy. Our security framework includes:

  • 256-bit SSL encryption: All data transmissions are secured with high-level encryption.
  • Two-Factor Authentication (2FA): Two-factor authentication (2FA) is used as an additional layer of security.
  • Regular security audits: Regular security audits are conducted by independent third parties.
  • Firewall & DDoS Protection: Our servers are protected by industry-leading firewalls.
  • Restricted Access: Only authorised personnel have access to your data.
  • Encrypted Storage: All sensitive data stored in our databases is encrypted.
Never share your password or login details with anyone. No Jubali representative will ever ask for your password.

7 Your privacy rights

Under Jubali's Privacy Policy, you are entitled to the following rights:

Right to Access Your Data You may request to know what information we hold about you.
Right to rectification You may request the correction of any inaccurate or incomplete information.
Right to Erasure You may request the deletion of your data under certain circumstances.
Right to Restriction of Processing You may request to restrict the processing of your data in certain circumstances.
Data Portability You have the right to obtain a copy of your personal data.
Right to Object You may object to the use of your data for specific purposes.

To exercise any of these rights, support@jubali.ws. We will respond within 30 days.

8 Data Retention Period

How long we retain your data depends on the type of information and applicable legal requirements. Under our Privacy Policy:

  • Account information: For a minimum of 5 years, both while your account is active and after it is closed.
  • Financial transaction information: Retained for up to 7 years to meet legal requirements.
  • Identity verification documents: Retained for up to 5 years after account closure.
  • Customer Support Communications: Retained for up to 3 years.
  • Browsing Logs & Cookies: Typically retained for up to 12 months.
Once the retention period expires, your data is securely and permanently deleted or anonymised.

9 Protection of children and minors

Jubali is strictly for users aged 18 and above. In accordance with our privacy policy, we do not knowingly collect any personal information from minors.

If we become aware that a minor is using our platform, their account will be immediately suspended and any collected data will be securely deleted. If you know of a minor accessing our site, please let us know.

10 Privacy Contact

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection team:

  • Email: support@jubali.ws
  • Response Time: Typically within 24–48 hours
  • Business days: Available 7 days a week, 24 hours a day
For more general enquiries, visit our FAQ page visit us or chat with us via Live Chat.

Your Privacy — Our Priority

Jubali's Privacy Policy is reflected not just in words, but in every action we take.

End-to-End Encryption

Every piece of your data and every transaction is protected with 256-bit SSL encryption — no one can intercept or read your information in transit.

Strict KYC Verification

As part of our Privacy Policy, the KYC process doesn't just verify your identity—it also keeps your account secure.

We Do Not Sell Your Data

Jubali never sells your personal information to advertisers or third parties. Your data exists solely to serve you.

Your Data, Your Control

Under our Privacy Policy, you may view, correct, or delete your data at any time.

Regular security audits

Our systems are regularly audited by independent experts, ensuring your data protection is always up to date.

24/7 privacy support

Our dedicated team is always on hand to help with any privacy-related questions.

Your data is safe — get started with complete peace of mind!

Your privacy is protected at Jubali. Register today and enjoy gaming on a platform you can trust.

By registering, you agree to our Terms & Conditions and Privacy Policy.

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